I purchased 10 day roam beyond add on but having arrived in Florida have no connection. Service provider shows t mobile and all roaming functions on, but no connection. How do I get a refund
+16Try doing a manual roam in network settings and choose another network that’s available.
Thanks but no joy. Tried manually selecting all options. Now downloaded an e sim through Airalo which works fine. Any ideas how I get a refund on add on id mobile add on
Hello
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Nat
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