I’ve recently had phone problems and had to rely on intermittent wifi while accidently going over my cap when I was travelling in Peru a few weeks ago. I’m anxious to avoid this happening again when I travel to Vietnam and Cambodia next month. Please could you direct me to the best source of information? I’ve tried searching myself but haven’t found specific advice for these countries. Thank you. Sue Watling.
using my phone internationally
Best answer by WelshPaul
If you set your bill cap to zero, you won’t be able to use your phone in Vietnam or Cambodia. However, if you raise your bill cap, you’ll pay £9.60 per MB for data in Vietnam, which equates to a staggering £9,830.40 per GB. You would quickly exceed your spend cap, resulting in a large bill and loss of service while abroad.
Roaming charges in Cambodia.
The table below displays how much you’ll be charged for any minutes, texts or data that you use.
| Roaming | Pay monthly | Pay-as-you-go**** |
|---|---|---|
| Calls to UK* | £2.40 | £2.40 |
| Calls to Cambodia* | £2.40 | £2.40 |
| Calls received* | £2.40 | £2.40 |
| Texts to Cambodia** | £0.60 | £0.60 |
| Texts to UK** | £0.60 | £0.60 |
| Picture message (MMS) sent** | £0.60 | £0.60 |
| Internet and Data (per MB)*** | £1.50 | £1.50 |
* Price per minute
** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.
*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB
**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.
Prices shown include VAT where applicable.
Roaming charges in Vietnam.
The table below displays how much you’ll be charged for any minutes, texts or data that you use.
| Roaming | Pay monthly | Pay-as-you-go**** |
|---|---|---|
| Calls to UK* | £6.00 | £6.00 |
| Calls to Vietnam* | £6.00 | £6.00 |
| Calls received* | £1.50 | £1.50 |
| Texts to Vietnam** | £1.20 | £1.20 |
| Texts to UK** | £1.20 | £1.20 |
| Picture message (MMS) sent** | £0.60 | £0.60 |
| Internet and Data (per MB)*** | £9.60 | £9.60 |
* Price per minute
** Please note: MMS charges vary. For further information, refer to Terms & Conditions. If you joined or upgraded on or before 20th June 2023 the MMS cost is £0.30 per message for Roaming within EU Bands 1 and 2.
*** Data is charged or deducted in one kilobyte (KB) increments and any part KB used will be rounded up to the nearest KB
**** The charges below will apply to all Pay-as-you-go customers starting from 1st October 2024. Find out more about the current charges here.
Prices shown include VAT where applicable.
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