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using phone abroad

  • December 1, 2024
  • 3 replies
  • 746 views
R
Community Member

I am travelling to Poland in 2 weeks and I need help making sure iam able to use my phone. 

Best answer by Tom

Hi ​@Rawtalent07 

 

You’ll be able to use your allowances in Poland without being charged extra.

 

Typically up to 30GB, but at time of writing, you’ll be able to use your full allowances while roaming.

 

https://www.idmobile.co.uk/help-and-advice/roaming-advice

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

 

Tom

    3 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • Answer
    • December 3, 2024

    Hi ​@Rawtalent07 

     

    You’ll be able to use your allowances in Poland without being charged extra.

     

    Typically up to 30GB, but at time of writing, you’ll be able to use your full allowances while roaming.

     

    https://www.idmobile.co.uk/help-and-advice/roaming-advice

     

    https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

     

    https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
    Active Contributor
    • DK1083
    • Active Contributor
    • May 1, 2025

    I will be travelling through France soon. Will I be charged for using my phone there?

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • May 5, 2025

    Hi ​@DK1083 

     

    Thanks for getting in touch. 

    France is included in our roaming service. 

    More information is available here - 

     

    https://www.idmobile.co.uk/help-and-advice/roaming-advice

     

    https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

     

    https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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