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Using phone in Canada

  • 17 June 2018
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Hi, I am travelling to Canada for a few weeks and I notice that the roaming charges are very expensive for calls, messages and data. Is there any add-on I can purchase to use my phone in Canada or are the rates fixed and I'll just have to rely on wifi? Thanks
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Best answer by Chloe 19 June 2018, 10:32

Hi @katmcclintock



I am afraid we do not offer add-on's for roaming 😞



If you wish to use the internet while in Canada we would recommend connecting to WiFi.



Remember to turn data roaming off in the app and on the handset; this will prevent any shock charges! We would also recommend ensuring your cap is set to £5, to stop any large bills.



Let us know if you need anything else,



Chloé.
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Chloe
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Hi @katmcclintock

I am afraid we do not offer add-on's for roaming 😞

If you wish to use the internet while in Canada we would recommend connecting to WiFi.

Remember to turn data roaming off in the app and on the handset; this will prevent any shock charges! We would also recommend ensuring your cap is set to £5, to stop any large bills.

Let us know if you need anything else,

Chloé.

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