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why cant i use my phone from USA to ring uk? if i need to increase my limit how do i do it?

  • 14 June 2024
  • 1 reply
  • 104 views

Currently in USA and am unable to use the phone. How do I make it work so I can call uk and use data?

1 reply

Userlevel 8
Badge +6

Hi @Karen Andrew 

 

Your bill cap will need to be high enough to support the extra charges a call from the USA to the UK would cost, you’ll be able to change your bill cap in the iD Mobile app/website.

 

Charges associated with using your plan in the USA can be found below;

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom

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