Topics started by armunro

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A
Civilian
armunroCivilian
asked in Community Archive

New Samsung A30 refuses to register on network

I have a rolling sim only deal with ID mobile, but my new phone refuses to register with Id. Some things I tested, which conforms its an issue with Id Mobile: Phone works with Three sim/network (same as Id Mobile). So its not network or locked. Sim works on old phone which is a Samsung J7 Pro. Tried both sim slots on the A30 swapping with the Three sim; there is nothing wrong with the sim slots on the phone. A30 is brand new unlocked never opened box. Tried sim on its own. Tried switching to 3g/2g rather than 4g/3g/2g auto. Tried a different Id sim; same issue. Appears I am being blocked from using the phone, even though I don't have a phone contract with Id and they seem to be blocking Samsung A series phones obtained from other sources?

4
dancake
Civilian
4 years ago
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