Topics started by Waggy

1 Topic

W
Civilian
WaggyCivilian
asked in Community Archive

No Service in Mere Green, Sutton Coldfield

I have had no service for my phone for the past six days. When you search the covereage & network staus checker it displays the following The mast you're connected to has a lot of traffic right now. We know about this and we're working on expanding the capacity of the mast to let more people use it. This should fix the problems you're seeing. We're aiming to have this sorted by 10 June 2018. All that appears to happen is that ID mobile just change the date on the status You can check any time within the day or night and it shows the same message I have reported this matter twice to ID & they have no idea when this problem will be resolved They just tell you to switch the phone off then back on then remove your sim then re install This is not a phone problem, it is a service provider problem ! Surely this problem should not take this long to fix I await a positive answer from ID and a reduction in my charges

6
Chloe
iD Mobile Employee
5 years ago
Terms & Conditions
Why iD Mobile?