Topics started by scott1976

Hi, I am a new customer that has had my existing number imported…...I have an issue with this as the number has imported to an extent. When I make a call it shows my imported number but when I sent a text it comes up as my ID mobile number which shouldn't be in use now… Its like having two numbers on one card. One for calls and one for text which is making everything more difficult. Can anyone help with this?? Many thanks Scott

Hi All, I am new to the ID network and community. I placed and order last night and had conformation of order completion today. While reading the email I realised I had selected the wrong plan (it was a larger data plan I wanted). I have looked around for a number to call as I would like to change the lesser plan to the greater but have not managed to find one. Should I wait for the phone to arrive and then call (would this cost me more to upgrade than is stated on the site for new customers) or is there a rep on here that can do this? Sorry if this has been asked before or makes no sense :) Many thanks Scott