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Search: "3G"

201 Topics

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Rank
nigelparker6 Civilian

3G is not working
Solved

My mobile data is not working, I cannot connect to the internet on 4G, I cannot call or text. Please help. Thank you.

My iD / Coverage
194 5
Rank
1 year ago
A
adamb

3G issue when no 4G network
Question

Hi, recently changed to id mobile noticed yesterday I had no 4G network and my phone was saying 3G, wouldn’t be a problem but nothing data wise was working on my phone anyone else had this issue or any ideas to fix? thanks

My iD / Coverage
39 1
Rank
7 months ago
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mountainbiker1 Civilian

3g Network down in Whitstable, Kent CT5 area
Question

Any details about this? When service will be restored? Thanks.

My iD / Coverage
52 3
Rank
1 year ago
Rank
Julian Scott Civilian

No 3G inSpain Lanzarote
Solved

Daughter in Lanzarote via Movistar. Calls and texts but no 3g

My iD / International & Roaming
744 6
Rank
1 year ago
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BYATESMCR

No 3G/4G service in Swinton/Salford area!
Question

I think this is pretty poor. I discovered I couldn't receive 4G or 3G communication (incoming or outgoing) last night and in a house where WiFi connectivity is not great this leaves my ID mobile pretty useless. The frustrating thing is the 'check back in 7 days for an update' - so effectively my co...

My iD / Coverage
87 1
Rank
1 year ago
Leah.Louise

Very bad 3g and 4g coverage
Solved

I took out a 1 month SIM only contract today, as soon as the SIM was activated I've noticed signal is AWFUL. I cannot make calls at home, let alone get data access.. same applies to work, however there is a few spots at work I get enough signal to make calls. I've followed the steps online to improv...

My iD / Coverage
377 2
Rank
1 year ago
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Rank
BigSmudge90 Civilian

Nokia 3310 3G not sending SMS
Question

Hi Mu Nokia 3310 3G will not send SMS to any phone number. I can send a message to myself, but anyone else is a no! I have checked the message centre number, restarted the phone, reset the phone. The SIM worked fine in the previous phone I had. Any help would be great. Thanks Craig

My iD / Coverage
562 4
Rank
10 months ago
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Rank
bpshanahan Civilian

4G dropping to 3G
Solved

I have an unlocked Samsung Galaxy Note 9 and live in an area with 4G volte calling availability but not regular 4G. My query is, when I first switch on my phone I get 4G at full strength, I can make a 4G call and all is OK, however after about 3 minutes of having 4G (from switch on or coming out out...

My iD / Coverage
175 7
K
Rank
22 days ago
Mybackyard

4g sim in 3g android phone used in a 3g only area
Question

I live out in the boonies with 3g reception, and have a 3g android phone. There is little or no prospect of getting 4g because the population density doesn't warrant the investment. Can i put a 4g sim in my phone and use it on a 3g coverage area? I use no data and have no need for data.

Welcome / General Chat
36 1
Rank
11 months ago
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Mike White Civilian

4G sim for 3G phone
Question

My phone doesn't' use 4G. If I buy a 4G sim will it work with my 3G phone?

My iD / Coverage
113 2
Rank
1 year ago
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Rank
leisure Civilian

Does iD Mobile support 3G
Solved

does 3g work on id

My iD / Coverage
22 1
Rank
1 month ago
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Rank
Guejar53 Civilian

No 4G in Spain, 3G ok
Solved

Hello there. I have a new iPhone SE with SIM-only on iD Mobile. Roaming in Spain (Movistar), 3G data works ok but no 4G. Roaming and 4G voice/data enabled on phone. Another iPhone (non-iD Mobile) sat next to me also connected to Movistar gets good 4G coverage. Any ideas? Pretty sure 4G was workin...

My iD / International & Roaming
465 3
Rank
1 year ago
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Nikhil P iD mobile employee

F.A.Q. Wi-Fi Calling & 4G Calling

What is Wi-Fi Calling (VoWIFI)? Wi-Fi Calling is a great iD feature on selected handsets. It lets you use the power of Wi-Fi to make better calls, and smash through indoor blackspots. Indoor blackspots can stop you getting connected, but with Wi-Fi Calling, that's not a problem. It gives you cleare...

My iD / Coverage
8873 27
K
Rank
23 days ago
Rank
iD Mobile iD mobile employee

Blog 5 smartphone myths you shouldn’t believe

5 smartphone myths you shouldn’t believe

Don’t believe everything you hear. A few mobile myths seem to have cropped up over the years, and they’re simply not true. Here are five of the most persistent tall stories you should be ignoring. 1. “You need to let your battery go down to 0% before recharging” False. Couldn’t be further from the...

Welcome / Blog
1552 5
Rank
5 months ago
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Manish Civilian

Roaming in Slovakia and Hungary
Solved

Hi I have just come back from my holiday in Hungary and Slovakia. I am sharing my experience with ID mobile network. When I reached Hungary I had no signals. It was like my phone was in the aeroplane mode. I switched off my phone and still I had the same problem. So I went to the settings and tried...

My iD / International & Roaming
106 2
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Rank
7 months ago
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trg Civilian

Roaming Problems in Mallorca
Solved

Hi, Im having issues roaming. I followed the guide to roaming so Data roaming is enabled on app and handset. I have full reception on Movistar 3G and an R next to it so I know it should work. But I cannot get on the net or send texts or use apps like gmaps. Anyone had this experience before? If I h...

My iD / International & Roaming
195 3
Rank
1 year ago
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Rank
Zohar Civilian

Roaming in France
Solved

Just arrived to France, I can make phone calls and sent texts but I can't roam , I've checked APN setting , it's ok, I've manually change setting to 3G, my id mobile is set for international roaming I even managed to add the APN manually but I still can't connect to the internet. I'm connected to or...

My iD / International & Roaming
176 3
Rank
1 year ago
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Rank
Martika Civilian

Pitiful 4G
Solved

No matter what the map,the coverage map by ID as well as by Three shows I have hardly any 4G or even 3G for that matter. If I complain they just refer me to the map. The map is lying. The other day I was out in a restaurant and could not use 4G to get a cab home. It seems to me that so many compani...

My iD / Coverage
134 8
M
Rank
1 year ago
0
Rank
06carloss0121 Civilian

Network
Solved

I just want to no does 4g use alot of data is it best to leave my device on 3g I use wifi alot

My iD / Coverage
154 3
0
Rank
1 year ago
M
martinparry83

4G Network
Solved

Just joined ID on SIM only. How do I know/get on 4G. Phone is Samsung J5 and on Setting - Mobile networks - Network mode, the only choices I have are 2G only; 3G only; 3G/2G (auto connect); and LTE/3G/2G (auto connect). I'm currently set to 3Gonly. Cheers

My iD / Coverage
257 3
Rank
1 year ago
Rank
rossbrisco Civilian

Problems connecting roaming in Italy - Troubleshooting and now solved
Question

Hi all, I really support things like this community forum so i wanted to share a problem i had in Italy and how i solved it. When i landed i had no internet but did have calls and texts. This lasted for a day and then i became frustrated by no internet. I search this forum and others for a sol...

My iD / International & Roaming
78 2
Rank
6 months ago
A
abhix28

ID sim not working in my handset
Question

Hi I took new ID sim with monthly plan but it's not working on my phone. I am able to receive calls but unable to make calls. As soon as I dial any number it says call ended, even on your helpline number 7777. I keep getting message from 2549 The terminal cannot be configured remotely, please cont...

My iD / Getting started
577 1
Rank
9 months ago
Jeanette76

Coverage problems on Doogee X10
Question

Hi I have a doogee X10 3g mobile and my phone is staying on h+

My iD / Coverage
174 1
Rank
1 year ago
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Rank
Percival Civilian

Poor Coverage
Question

Hi, I've just joined iD mobile but I'm very disappointed with the coverage I'm getting at home. The Network coverage checker says very good service indoors and outdoors but indoors I've got virtually no signal and outdoors the signal is still weak and only 3G not the 4G i was led to expect. The chec...

My iD / Coverage
1135 5
Rank
1 year ago
A
Anonymous

Trying to roam
Question

I am on holiday in Belgium (previously in Holland) and am unable to connect. I have rung Customer Services fives times and have been given the following different answers (despite on two of these occasions my call was not answered) eg 1) Switch to 3G (from 4G) 2) Switch to the Three network (as th...

My iD / International & Roaming
230 4
Rank
1 year ago

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