Out-of-plan SMS charges are additional costs when you send text messages beyond what your plan includes. Here’s everything you need to know: Please note: If you’re a Pay as you Go (PAYG) customer, check out this Community article for more helpful information. Standard out-of-plan charges. All iD Mobile Pay Monthly plans come with unlimited standard texts. International charges. If you want to learn more about texting abroad, you can find detailed information about our international charges here ​​​​​​. Text shortcodes. Shortcodes are shorter phone numbers, typically 4-6 digits, used by companies, charities, and premium rate services. While contacting some services via a shortcode is free, others may incur fees that can be costly. Use the Shortcode Lookup on our Out-of-Plan Charges page to check the cost of a text or call shortcode.

SMS messages are being blocked from Amazon please unblock

I am able to send an SMS message but the number coming up on the recipients message is not mine. How can this be resolved please?

I am trying to set up. It says it has sent an sms code but I have not received

I am trying to send SMS texts from my old Motorola running Android 11 to my wife (on an iPhone 13 I think). RCS sends perfectly fine, but if my data drops and I try to send SMS, it just doesn't send. Sending SMS to other contacts works absolutely fine. Any tips about what I might do?

i cant receive sma from whatsapp to activate my account there

If you can’t send or receive texts (SMS) on your phone, follow these steps to get back on track: What do I need to do? Tap ‘Learn More’ and follow the steps for the phone you’re using: I’m using an iPhone. ​Make sure your iPhone software is up to date. Here’s how: Open ‘Settings’. Tap ‘General’. Tap ‘Software Update’. If you have an iOS update available, tap ‘Install Now’. If you see ‘Download and Install’ instead, tap it to download the update, enter your passcode, then tap ‘Install Now’. Having issues updating? Check out this Apple Support article for more information. If you see ‘iOS is up to date’ - you’re good to go! If you’ve confirmed that your iPhone is updated, yet can’t send or receive texts (SMS), follow these steps to get back on track: Re-enter your Mobile Number. In most cases, re-entering your Mobile Number on your iPhone can resolve issues with texts (SMS). Open ‘Settings’. Tap ‘Apps’. Tap ‘Phone’. Tap ‘My Number’. Enter your mobile number, using +44 instead of the firs

How do I get a downloaded transcript of an SMS conversation?

Unable to receive any text SMS messages. Cannot receive MFA texts to log into secure sites.

I’m trying to add my son’s plan to my account so I can request a new SIM (because he dropped his phone in the river and lost the phone and SIM) How can I add this plan without access to the phone to be able to receive the confirmation SMS message? Alternatively, is there a way of requesting a replacement SIM for a plan which was originally registered against my email address but has not been added to my account in the mobile app? Any suggestions welcome - this must have happened to other people Thanks

Just switched from a different network and I brought my number with me. I've received text and email from ID to let me know the switch was successful. I restarted my phone as instructed and my phone calls are perfect. My sms texts are still saying they are coming from the number that came with the sim card I received. The thing is... I entered a comp via text before I was made aware of this!! What if they needed to let me know I'd won?? (You never know!!) They would have an incorrect number if they tried to phone it

In the last week I have been gradually getting more and more spam sms text message where I am added to a “group”. I’m up to 20+ per day now and it’s driving me mad! I can only seem to report them as spam and can’t find any setting in the Messages app (Google's one built into my Honor Magic 7 Pro) to stop me being added to groups without my permission. Does anyone have any idea how I can block these please? They’re always different numbers. Is anyone seeing a huge rise in them recently too? Cheers!

I am completely inundated being spam (phishing) group text messages - multiple texts per hour and through the night. The majority are fake Salik payment reminders and appear to come from UK mobile numbers. There are also fake texts in Hungarian from Yettel appearing more recently. Screenshot below from a X user reporting the same issue to Vodafone. This all began last Thursday 15/05 and appears to coincide with the M&S data breach. I leave all the groups and report to spam but they continue to arrive thick and fast. Is there anything the network can do to assist please?

Can anyone help I have tired all the trouble shooting tips. Since I ported my number I cannot get any verification codes to sign into my apps

As above esim is working fine on iPad but I believe I need to set it up on app to enable data roaming, but iPad can't receive text to add number to app? Is there another way to enable data roaming?

Could someone tell me if the SMS will be delivered or lost in the following scenario please? SIM card for number 07123456789 removed from phone SMS sent to number 07123456789 07123456789 ported to a new provider on a new SIM New SIM for number 07123456789 entered into phone and phone turned on

Will I be able to receive SMS sent from UK when I am overseas? If so, will I be charged and how much?

SMS texts and Facebook Messenger messages take an age to send and receive or do not send at all live chat keeps cutting me off when speaking to an advisor

Hi all, I've realised both of my Samsung galaxies aren't receiving sms messages off varying people, nothing has changed on both our phones (my son has my other) that we are aware of, and have a few signal bars. I've tried airplane off/on, restarting the phone, looked through settings and am still stuck so if anyone can help then that would be great. We can still receive calls from the people who have messaged us if that matters.

Hi My Moto G10 has stopped sending SMS messages, everything looks normal on my screen however people are not receiving them. I could not see anything that helped on the forum so I posting instead.

Over the past couple days my phone has been unable to send texts. Instantly the failed to send issue pops up. However I am still able to receive texts, use and receive calls and my mobile data works. I haven’t changed any settings on my phone or ID account. My phone hasn’t been damaged either. iPhone 15 Plus

2FA = two factor authentication (pin number sent via text/SMS). I am aware that I CANNOT use my UK phone to roam in the USA, i.e. NO data, NO voice on my Id-Mobile plan. I am getting conflicting answers about *receiving* texts while in the USA. I used chat and after a 60 minute wait was told that “yes” I can receive SMS texts sent from the UK to my phone while I am in the USA. I am not 100% confident in this answer. I was recommended a link which said that “no” you cannot receive texts sent to your phone while in the USA. This is a problem, as many companies, including airlines, insist on 2FA and many do this by means of a text/SMS message. They seem ignorant to the fact that many people will be unable to receive texts in the USA (likely other countries too).

Are SMS codes from GoPro being blocked? I can received SMS OTP from other places perfectly fine, but GoPro 2FA codes are not being received. This is the same if I have RCS on or off.

I’ve recently switched to ID Mobile and everything works fine except my text (SMS) messages. When I send a text message, I get a ‘message failed to send’ notification, even though the recipient does in fact receive the message. However, when they reply, I don’t receive their response! Ive reloaded the SIM card and also have good mobile coverage, so that’s not the problem. I use an iPhone SE which has always worked well. Anyone have any ideas how to fix this problem please?.

I recently left I'd as the coverage is poor in the area, I requested my PAC code and did the port to Lyca mobile ever since I can not receive SMS messages and can't make voice calls to some numbers (RCS messaging and internet seems ok and people seem to be able to call me) Have been told its a porting issue and I need to report it to the provider i have just left - i have reported it to Lyca mobile but 3 days in and no updates or progress - please help have health issues and not sure I am getting messages through from Doctor so it's pretty urgent