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steveTu Rookie

SMS Text to BT landline
Solved

I can text from mobile to mobile ok and from BT landline to mobile. But if I text my landline from my mobile it is always being delivered via voicemail not text. Has anyone else had the same problem? Or is anyone out there using BT text and it works fine for them?

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2166 59
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9 months ago
H
hardya

SMS Fair Usage Policy
Solved

I would specifically like a formal copy of the "SMS" Fair Usage Policy for the case of unlimited SMS and for fixed number of SMS. HOW do I go about getting this? Can't find link to it in faq or other pages. No chat available.

My iD / Bills, allowances & charges
95 1
Rank
10 months ago
E
Elenaidmobile

SMS & Calls not working after porting number
Question

Hello I changed companies from 02 to ID and ported my number. I received a message saying that this was done on 12/8. It's been a week and I still cannot receive or send texts or make or receive phone calls from numbers that are not ID. Can you help? Thank you! Elena

My iD / Getting started
70 1
Rank
4 months ago
V
Rank
VirginieA Civilian

SMS error code 10
Solved

Hi there, My phone is a Motorola g5. I've used iD for the past 6 months but since yesterday, I can no longer send texts. If I try sending a SMS I receive a pop-up message for a few seconds saying :"it's not possible to send SMS with iD. Error code 10" (my phone is in French so the words might no...

My iD / Coverage
159 8
Rank
3 months ago
S
Rank
SpookyGhost Civilian

SMS Short Code Error 28
Solved

I enter a few text competitions a month that use short codes, usually ITV competitions or the Gadget Show. However the new Gadget Show competition that uses short code 65555 will not send and I simply get a popup error of: Cannot send message with id - error 28 Everything else works, phone, interne...

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4555 23
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4 months ago
S
SlowFiat

SMS Error 28 sending to a non-UK number
Solved

Hi, both my father and I are having trouble sending text messages from the UK to non-UK numbers. The error generated is Error 28. We're both on iD, I have a Hauwei Honor Play and my father has a Motorola Moto G4. International features enabled on both our accounts. He is unable to send messages to a...

My iD / International & Roaming
2533 5
Rank
6 months ago
A
AmeliaJade

SMS failed message when it has sent
Solved

I have recently joined iD and have transferred my number over and got a text to say it has been successful. However, whenever I send an SMS it says it has failed to send when it has because I get replies. I have turned my phone off and on multiple times but I’m not sure what to do from here

Devices / iOS
159 3
Rank
10 months ago
Rank
AndyBass Civilian

SMS text messaging from UK to Europe
Solved

Hi. If I send a text message to Luxembourg band 1 I'm being charged extra outside my unlimited Text allowance. Should this not be free?

My iD / International & Roaming
214 6
Rank
10 months ago
P
puttycat1

SMS Delivery Receipts on Iphone
Solved

Hi i'm looking to receive delivery receipts for my SMS texts on iphone. Iphone doesn't have any options to turn on receipts for SMS but I have seen other phone networks allowing you to prefix your text message with a code to receive the receipt. For example prefix a text message from o2 with *0# a...

My iD / Coverage
166 1
Rank
1 year ago
J
Rank
jg753124 Civilian

SMS/Calls to Band 1 roaming countries
Solved

As I understand it, while roaming in a Band 1 destination, I'm able to use all of my normal iD Mobile minutes, texts and data -- including calls and SMS messages to international numbers if they are also Band 1. This is great, however I'm wondering about the wording; does this mean that while I'm i...

My iD / Coverage
468 5
Rank
1 year ago
E
Rank
endure Civilian

SMS delivery status
Solved

Just got an ID monthly SIM. My previous network showed the delivery status when I sent an SMS i.e. they showed that it had been delivered. Does ID Mobile do this? If so how can I turn it on?

My iD / Coverage
102 2
E
Rank
1 year ago
Rank
steveTu Rookie

SMS Text to BT landline - II - The fun sequel

I am re-posting under this heading as I have just received a letter (headed Dixons Carphone) - a scan is available if anyone wishes to see it - telling me that the issue with texts not being delivered as text on BT landlines is BT's problem. Really?! The humour is also in the fact that the letter i...

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62 0
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7 months ago
C
Rank
ChrisBoulton79 Civilian

SMS won't send
Question

Hi there I have a Samsung J3. For the last week or so I have been able to receive but not send SMS. When I try to send a message I get the error message 'Message failed to send I have tried/checked: Sending a message to myself - still fails Checked the message centre number- it's correct Restart...

Devices / Android
153 5
Rank
9 months ago
H
Rank
H22A Civilian

Receiving SMS on holiday in USA
Solved

Hi Just wanted to check that when I am on hols in America, I will still be able to receive texts sent from the UK to my normal number, AND be able to reply directly to them (without having to remove the 0 and add +44).   My bank said I should check this as when I use my credit card abroad, they may...

My iD / International & Roaming
55 3
Rank
1 month ago
Rank
MLS Civilian

Viewing SMS over wi-fi?
Solved

Is there any way to access text messages via WiFi, rather than over a mobile network? I am in Australia and have kept my phone in flight mode to avoid receiving international calls while I'm here. However, I now need to receive a text message, but don't really want to come out of flight mode. Any ad...

My iD / Coverage
175 5
Rank
1 year ago
v199629

Receiving sms abroad
Solved

Do you have to pay receiving text abroad. Currently in Hong Kong.

My iD / International & Roaming
227 3
Rank
5 months ago
Rank
Jackiow Civilian

Fixing SMS settings on Moto G4plus
Solved

I was uninstalling some apps to save battery drain and must have changed a setting as now my SMS messages wont send. I can receive but get error codes 38 and 96 when sending. Anybody any idea which Phone setting I might have changed ?

Devices / Android
60 2
Rank
1 year ago
J
Rank
Johnb Civilian

Charges for SMS to France
Solved

If an SMS to a French number from UK is not delivered at the first attempt, will it be automatically re-sent repeatedly and charged each time?

My iD / Bills, allowances & charges
67 4
Rank
10 months ago
Rank
Ewa Civilian

Short code SMS
Solved

Why do any texts I try to send to 5 digit numbers fail? Using a Samsung S6

My iD / Coverage
654 4
Rank
1 year ago
S
Skrewtjam

can't send SMS message to android phone from iphone
Question

can't send SMS message to android phone from iphone.

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56 2
Rank
2 months ago
V
Rank
vivekpandiyan Civilian

Cannot receive SMS texts
Question

I recently came back from a vacation and switched back to my ID sim in my phone. Since then, i am not receiving any SMS texts. After reboot was able to text myself. Still unable to text any other number. Can anyone suggest any other setting to change? Thanks Vivek

Devices / iOS
87 3
Rank
1 year ago
hellomarkjames

Barclays Banking SMS not coming through
Solved

I've had an issue for a while where the SMS verification doesn't come through when trying to set up the Barclays Banking app on iOS (12.1). I have checked the premium features in the iD app and they are all turned on, so not sure what else to try. Any ideas?

My iD / Bills, allowances & charges
81 1
Rank
1 year ago
Rank
cyclopse11 Civilian

Cannot sent SMS texts
Solved

I have changed mobile phones from iPhone 5s to Samsung Galaxy S6. I can receive text messages but not send them. Tried a different network sim and it worked so it is not the phone. IOS FaceTime and iMessages have been turned off. Phoned support and changed message centre number number to the de...

My iD / Coverage
507 7
Rank
1 year ago
chinadoll

Can't send SMS to shortcode?
Question

I'm trying to set up Facebook Mobile but can't receive/send SMS to the shortcode provided. I've toggled the Premium feature (no idea what that does anyway) but doesn't work either way. My plan provides unlimited texting

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102 1
Rank
8 months ago
ukmercenary

Can’t send SMS
Question

I recently joined ID mobile and ported my number across from Vodafone but now I can’t send SMS messages ? They come back as undeliverable I’m using an iPhone 6s and no I don’t have another phone to try the SIM card in I need to know what settings I need to change as it was working perfectly on Vodaf...

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59 1
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8 months ago

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