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Search: "4G"

273 Topics

Rank
OrganicOctopus Rookie

Does iD take advantage of Three's new cloud core network?
Solved

Three are moving their old 3G and 4G customers over to the new core, will iD take advantage of this or do they have their own core?

My iD / Coverage
65 2
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27 days ago
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Tim S Civilian

no network in Scagliarini, Sardinia, Italy
Solved

Arrived Scagliari yesterday 27 July and worked. From afternoon no network and still nothing today 28July. Help! Tried usual switch off 4g restart etc. Nothing!

My iD / International & Roaming
28 2
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1 month ago
A
AlexJB

Zeblaze compatibility
Solved

Hello, I would like to use my sim card in a zeblaze thor 4 smartwatch. I know that the frequency bands are GSM: 850(B5)/900(B8)/1800(B3)/1900(B2) WCDMA: 850(B5)/900(B8)/1900(B2)/2100(B1) 4G FDD: 2100(B1)/1900(B2)/1800(B3)/850(B5)/2600(B7)/900(B8)/B12/800(B20) TDS-CDMA: B34/B49TDD: B38/B39/B40/B41 S...

Devices / Other device types (Windows, other operating systems etc.)
27 1
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1 month ago
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bushblade Civilian

New to ID and network issues?
Solved

Hi I've been on ID for about a week now (just switched from Vodafone). The network coverage at my home and work is claimed to be very good 4g indoors and out on the coverage map. But my actual experience is sometimes it's full signal at 4g and sometimes it's barely any signal or not available at all...

My iD / Coverage
89 3
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Rank
2 months ago
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warfo09 Civilian

Slow Internet Speed
Solved

Hi everyone. Over the course of last few months I'm having 4G issues indoors in my area at work. I barely have any Internet speed on my phone, even though my phone shows LTE+ logo and shows 5 out 5 bars of service. I have a relatively new phone if that matters (Galaxy S8). I can still make calls...

My iD / Coverage
188 6
Rank
2 months ago
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OrganicOctopus Rookie

Does iD mobile only have a certain amount of capacity on the 3 network?
Solved

Does iD support 3’s 4G+ (carrier aggregation) What are the speeds like compared to 3 at peak time? Do they have 3’s full network capacity (spectrum) available for use? Some MVNO’s only buy a certain amount of spectrum on the main network. What speeds should I expect using 4G+ (If iD support it)? Can...

Welcome / Ask a question
139 2
Rank
2 months ago
E
Rank
evhargreaves Civilian

Not registered on network
Solved

I've been an ID customer for about 3 years, after about 18 months I started to have some issues with mobile data (being unable to connect to 4G, having to restart phone 3 times to use data for about 10 minutes before it went again) but was told this was because of the handset/poor signal. I upgraded...

My iD / Coverage
2520 26
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Rank
3 months ago
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pzdavis Civilian

Wifi Calling issues
Solved

I have a iphone SE and have good wifi at home but poor 3g or 4g coverage. I have wifi calling enabled in settings but all I get is No Service in the corner of the screen.

Welcome / Ask a question
245 2
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Rank
4 months ago
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Nicky Rookie

No MMS sending and no APN editing
Solved

hi everyone I’ve recently transferred from another network and since coming across I’m finding I can’t send picture messages on my iPhone 6 to anyone on a different type of phone i.e. not iMessage I’ve been speaking with the technical team at ID mobile a few times but don’t appear to be making very...

Devices / iOS
2244 26
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5 months ago
KevCarter

Mifi Problem
Solved

HI all. I am a new customer on the 10gb for £10 deal. I was hoping to use this SIM in a TP-link 4G Mifi device in my car. Everything seemed to work fine for the first 400mb but now the Sim can't connect to the network anymore unless put back in to my phone. I did my research before buying and tethe...

Devices / Other device types (Windows, other operating systems etc.)
127 1
Rank
5 months ago
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Rank
boodysaspie Civilian

Can I use the same phone number on two devices ?
Solved

As the title says ... I have a Galaxy S7 with an iD SIM card. I've just bought a Galaxy Tab S2 with a SIM slot, which I'm going to use for entertainment / sat nav in my car. The 4G will be useful for Google Maps updates as well as phone calls. Can I fit a duplicate SIM in the Tab S2, or is there som...

Welcome / Ask a question
143 5
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Rank
5 months ago
Rank
Adzdalton Mentor

iD mobile coverage feedback?
Solved

So for the past week there's been a problem with 4G in my area. They are aware of this and have been hard at work. I was just curious if there is a way to give them feedback as to how stable it is. It started working again as of yesterday evening and have noticed no problems at all as of yet. It'...

My iD / Coverage
118 5
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6 months ago
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Adzdalton Mentor

Network connection slow today?
Solved

Anyone else experiencing really slow network connection today. I have 4g and the signal is good quality. Just really laggy. I'm away for the weekend so maybe just the location, though i did check the coverage map on the ID website. That showed good quality coverage. Just curious guys if anyone else...

My iD / Coverage
114 3
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6 months ago
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grahamn Civilian

Mobile Hotspot not working
Solved

I'm on a sim only deal with 4gb data on an Android phone. My laptop is Windows 10. My phone can access the internet, so no problem there. So, I turn on mobile hotspot on my phone. My laptop sees it and I click to connect. I enter the pass key and my laptop connects. All looks good until I try to a...

Devices / Android
240 5
Rank
6 months ago
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bw118 Civilian

Wifi Calling and Huawei P20 Pro
Solved

Hi, I'm trying to find a provider that can guarantee wifi calling for the Huawei P20 Pro as I seem to live in a small area of poor signal (4G outside my door, nothing inside the house) - I am asking because I cannot see a button to enable wifi calling under the Dialler Settings or the Mobile Network...

Devices / Android
189 2
Rank
7 months ago
M
mtaylor06

Replacement SIM apparently activated but not working
Solved

I recently lost my phone ( including the SIM card) and ordered a replacement SIM as well as a SIM-free phone, after blocking the old phone and SIM card. The new phone is working perfectly, and also recognises the SIM when it is inserted. I have activated the SIM using my online ID mobile account, an...

My iD / Getting started
180 1
Rank
7 months ago
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peteg Civilian

Dynamic DNS not working on new iD mobile sim
Solved

I put my new iD mobile sim in a 4G router which is configured to use Dynamic DNS. Access to the internet via the router is working fine but all attempts to access the router via the DDNS fail - all requests simply time out. I have contacted TP-Link giving them all the details, including a route tra...

Devices / Other device types (Windows, other operating systems etc.)
538 3
Rank
7 months ago
C
Cofez

Difficulty connecting to data in Spain
Solved

Hi all, I have travelled to Spain recently and I was unable to use my data there. There was 4G connection but it did not connect at all. Could you give any advice of what to do? Thanks in advance.

My iD / International & Roaming
59 1
Rank
7 months ago
S
Samanthawestwood

Can’t send text messages
Solved

Hi, I am am unable to send text messages, all my messages bounce back as undelivered. I have iPhone SE, I’ve tried to look at my message settings but cannot see a message centre. I have checked my coverage, it says very good. Near my signal at the top left it does not say ID 4G which it has done...

My iD / Coverage
121 1
Rank
8 months ago
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watty05 Civilian

8gb £10 deal
Solved

Hello, my current deal (4gb, £8pm) runs out in 5 days time. And today i purchasee the 8gb £10 per month deal. However, upon checking my balance it says i have 5gb of data with 1 gb data remaining???? Whats this about? Can someone please advise? Thank you.

My iD / Plan types, upgrades & plan changes
92 3
Rank
8 months ago
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Wjnye21105 Civilian

WiFi Calling Stopped Working
Solved

Hi. I have an iPhone 5s. Up until a couple of weeks ago, I was happily using WiFi enabled calling at home. I get no mobile or 4G service at home so wifi calling was fantastic, however all of a sudden it has stopped working. My phone now just constantly says “no service”. My phone is fully updated...

Devices / iOS
536 3
Rank
8 months ago
Mathilda.S.A

Data costs for additional data?
Solved

Hello! I am trying to decide which contract to go with and am unsure how much Data I should pick. If I went for a lower amount of data (4G) would I be able to buy more each month and how much does extra data cost?

My iD / Plan types, upgrades & plan changes
108 2
Rank
9 months ago
Rank
DeliriousMetro Hero

VoLTE support for OnePlus 6?
Solved

Hi there, The current supported list for 4G Calling is limited to quite a few handsets. The OP 6 has a modem capable of the VOLTE capability but it is not provisioned by the network. I would be very happy if you support this 😉 I cannot see any negatives to this. Thanks, Henri

My iD / Coverage
2348 10
Rank
9 months ago
I
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Irenewilson1 Rookie

Using my phone in the USA
Solved

I have recently returned from the USA. While there I found it I possible to use my phone for texts or calls in the USA . I have 4g Huawei p9 It was fine using wifi but impossible for anything else. I tried twice to contact my daughters phone and got charged for both attempts but neither went throug...

My iD / International & Roaming
409 9
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9 months ago
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collin_bda Rookie

Samsung Galaxy S7 Wifi Calling
Solved

I have a Samsung Galaxy S7 which does have the latest update and want to enable wifi or 4g calling. I can't find the option anywhere. it's not in the phone settings, connection settings or the phone app settings. Is this something I need to have ID enable on my phone individually or am I looking in...

Devices / Android
345 1
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9 months ago

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