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Swampy Civilian

Adult Content Filtering
Solved

I have just bought two sims for my children and they have installed the app to keep track of their allowances (I pay and control the accounts). The problem is that the Adult Content Filtering switch is accessible from within the app! Is there any way to lock this?

My iD / App and My Account
320 1
Rank
1 year ago
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iD Mobile iD Mobile Employee

Blog How to choose the best phone for kids

How to choose the best phone for kids

Are you thinking about buying your child their first smartphone? There are loads of great handsets out there, but which ones are best suited for young owners? Here’s what to look out for… What’s the best mobile phone for kids? SIM free phones are the most popular option for parents. Buy the phone up...

Welcome / Blog posts and competitions
66 0
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3 months ago
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iD Mobile iD Mobile Employee

July Smart Home Gadgets Competition - Closed

July Smart Home Gadgets Competition - Closed

Competition time!  To help keep your home safe and secure this summer we’re offering 4 lucky winners the chance to win one fantastic home security gadget in this month’s competition. You could win either a RING Video Doorbell Pro With Chime or one of three PHILIPS Hue White & Colour Ambience...

Welcome / Blog posts and competitions
4613 121
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6 months ago
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iD Mobile iD Mobile Employee

Blog Hands on with the Sony Xperia 1

Hands on with the Sony Xperia 1

Like your movies? Then this is the one. When you’re looking for a new phone, some of the specs you’re probably keeping an eye on are the screen and the camera, since they’re both very important to consider for a phone. Sony agrees, and the Xperia 1 is a great bit of tech for a budding film maker o...

Welcome / Blog posts and competitions
23 0
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6 months ago
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iD Mobile iD Mobile Employee

6 smart ways to secure your home

6 smart ways to secure your home

Summer’s here, school’s out, and with holidays, festivals and day trips on the horizon, there are plenty of reasons to get out and about and enjoy the warm weather. While you’re having fun in the sun, keep your home safe and secure with our top 6 security tips. 1. Smart lights Smart lights can be...

Welcome / Blog posts and competitions
4106 0
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6 months ago
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iD Mobile iD Mobile Employee

Blog Keeping kids safe online

Keeping kids safe online

Kids and the internet stick together like glue, but there are a few things you can do to make sure they’re safe online… Whether it’s socialising with friends or getting help with homework, the web has all sorts of useful information and can provide kids with really useful skills as they make their...

Welcome / Blog posts and competitions
92 0
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6 months ago
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iD Mobile iD Mobile Employee

Blog 6 gift ideas for every type of dad

6 gift ideas for every type of dad

6 gift ideas for every type of dad The iD Community loves celebrating real-life heroes. For most of us, the best heroes on the planet are our parents. They’re the ones who come to our rescue and save the day, time after time. As Father’s Day is coming up very soon (Sunday 16th June), we’ve come up...

Welcome / Blog posts and competitions
2670 2
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7 months ago
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iD Mobile iD Mobile Employee

Tutorial How to register for 'My Account'

'My Account' is your very own online account area. It’s the place where you can control and manage your iD plan. It lets you instantly do all the important stuff yourself, rather than going to the time and trouble of calling the customer services department. Here are just a few things you can use...

My iD / App and My Account
4362 7
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8 months ago
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iD Mobile iD Mobile Employee

iD Community terms and conditions

Terms & Conditions 1. Introduction The following terms and conditions (“Terms of Use”) set out information regarding your rights, obligations and restrictions when using https://community.idmobile.co.uk/ (the “Community”). Any reference to “our”, “us” or “we” means iD Mobile Limited (CRN 09304672)...

Welcome / How to use the iD Community
1333 0
Rank
1 year ago
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Rank
Unhappyuser Civilian

How do I complain about the complaints department?
Question

A few months ago I got an upgraded phone. the details are below, but 4 SIMs later, plus numerous webchats and 2 visits to Carphone warehouse at your request and I still don't have a working phone . On my last but one webchat (reproduced below, with security details obscured) I said I wanted to have...

Welcome / Ask a question
1432 3
W
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1 year ago
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iD Mobile iD Mobile Employee

How to get the iD mobile app

How to get the iD Mobile app The free iD Mobile app gives you complete control of your account – anytime, anywhere. It lets you instantly do all the important stuff yourself, rather than going to the time and trouble of calling the customer services department. Plus, it doesn’t use any data, so you...

My iD / App and My Account
1671 0
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1 year ago
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iD Mobile iD Mobile Employee

Tutorial How to manage your plan with My Account and the app

We strongly recommend that you either register with My Account online, or help yourself to the free iD app. Because once you’ve done that, you can start controlling your plan like a boss and do all the important stuff yourself - rather than spending time on the phone with the customer services depa...

My iD / App and My Account
2099 0
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1 year ago
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Rank
drednought99 Civilian

age verify my number
Question

how can i age verify my number

My iD / App and My Account
584 5
Rank
4 months ago
A
a users

Sim Pin/Lock to prevent simjacking
Solved

Hi. I wish to secure my number from simjacking attacks. This can be done be setting a sim PIN.Please can you advise how to do this? Thanks,A Users

Welcome / Ask a question
89 4
K
Rank
3 months ago
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iD Mobile iD Mobile Employee

News Network service issues this morning - updated

We’re aware of some issues affecting the network this morning and are working with our network partners to resolve this ASAP. We apologise for any inconvenience caused.Update 11.20am - we’ve been informed that our network partners have now fixed the issue. Some customers might continue to experience...

Welcome / iD News and service updates
5624 33
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2 months ago
T
The_Viking

Multiple iD Accounts - view in one dashboard?
Solved

Hi I have 3 iD numbers and monthly deals - they were all registered under my email address but I can only see the first number I bought. Is there a way to view all of the numbers in the same dashboard? Thanks

My iD / App and My Account
30262 53
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27 days ago
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iD Mobile iD Mobile Employee

NOW CLOSED - Competition Day 5 – 7th December 2018 – Apple iPad

It's day 5 of our 5-day Christmas Giveaway! 🎵On the 5th day of Christmas iD Mobile gave to me…. the last chance to win a prize! 🎵 In the spirit of receiving gifts, we want to know if you remember the first ever phone you were given (or even bought if you weren’t so lucky...

Welcome / Blog posts and competitions
1751 78
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1 year ago

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