To idmobile.co.uk To ID mobile

Search: "H+"

31 Topics

S
Sarahjn

H+ not 4g
Solved

Have just switched to idmobile from O2 which always connected to the internet using 4g on my Samsung galaxy j5. When using the SIM card from idmobile the phone will only connect using h+ which is much slower. How can I get it to use 4g instead?

Devices / Android
243 2
Rank
1 year ago
B
Rank
bpshanahan Civilian

4G dropping to 3G
Solved

I have an unlocked Samsung Galaxy Note 9 and live in an area with 4G volte calling availability but not regular 4G. My query is, when I first switch on my phone I get 4G at full strength, I can make a 4G call and all is OK, however after about 3 minutes of having 4G (from switch on or coming out out...

My iD / Coverage
252 7
K
Rank
3 months ago
Jeanette76

Coverage problems on Doogee X10
Question

Hi I have a doogee X10 3g mobile and my phone is staying on h+

My iD / Coverage
187 1
Rank
1 year ago
Rank
iD Mobile iD Mobile Employee

Why won't the internet work on my Android phone?

Can’t get the internet on your Android smartphone? Then this guide should help. We've covered both Wi-Fi and mobile internet, to make sure you can get online at home or on the move.How do I connect my Android smartphone to Wi-Fi?If you're having problems connecting to your Wi-Fi network, these steps...

Welcome / Blog posts and competitions
46 0
Rank
1 month ago
Rank
iD Mobile iD Mobile Employee

Blog How to fix a mobile internet connection

How to fix a mobile internet connection

Are you having a nightmare with your mobile connection? Sometimes phones can develop strange random faults – like only being able to get online when connected to Wi-Fi. Frustrating, we know. Don’t worry though, we’ve put together a list of tips to help you get those connection problems sorted. Ma...

Welcome / Blog posts and competitions
343 0
Rank
1 year ago
M
Rank
Manish Civilian

Roaming in Slovakia and Hungary
Solved

Hi I have just come back from my holiday in Hungary and Slovakia. I am sharing my experience with ID mobile network. When I reached Hungary I had no signals. It was like my phone was in the aeroplane mode. I switched off my phone and still I had the same problem. So I went to the settings and tried...

My iD / International & Roaming
164 2
M
Rank
10 months ago
H
Rank
HaroldBinley Rookie

Transferring contact data to new phone
Solved

On Saturday I upgraded from a Samsung A3 (2016) mobile to Samsung A6 (2018) and moved my old SIM card to the new phone. However several contacts have no phone numbers. These appear to be those automatically imported/synced to my old phone either from my Outlook email account or WhatsApps. If I go...

Devices / Android
540 5
H
Rank
11 months ago
Rank
friendlyJai Civilian

No 4G Signal
Solved

I am currently on Giffgaff and decided to try out the ID Network as seemed like a good deal. I went on their coverage checker and put in my post code to make sure I can get 4G in my area and said I could. I put my new Sim card in today and also used their website to send the correct settings accor...

My iD / Coverage
596 4
Rank
1 year ago
M
Rank
Max jameson Civilian

4G data in Puerto Rico, Gran Canaria?
Solved

I have recently come on holiday to Gran Canaria and got myself an iD 8GB SIM so I didn't need to worry about WiFi too much while I was away. When I arrived my iD SIM and my secondary SIM which is Tesco mobile both connected to movistar which I presume is the strogest mobile connection on the island....

My iD / Coverage
427 8
Rank
1 year ago
H
Rank
HaroldBinley Rookie

Bug Report: Can't login to my account using the Edge browser
Question

A similar problem to the previous question a month ago with same header (now closed). I cannot login to my ID account on Lenovo my laptop running Windows10 and Edge browser, (Microsoft Edge 42.17134.1.0). You can enter the username and password but the {Log in} button does nothing. (There is also n...

My iD / App and My Account
219 8
Rank
29 days ago
C
Rank
Colouredcrayon Civilian

Sim not working after number transfer
Question

On 3 April, I activated my new iD sim and used the calls and data normally with no issues. A few hours after (still 3 April), I requested to move my old giffgaff number over. My iD sim worked normally until sometime between 10:45am and 12noon on 4 April. At this point the giffgaff sim disabled and t...

My iD / Getting started
399 19
Rank
2 months ago
S
Rank
Spikeyman Rookie

How to cancel call forwarding?
Question

Idmobile is the most complex provider I have ever used for getting settings and 4g data. Does anyone know how to cancel ALL call forwarding to voicemail which I have managed to turn off? So far in the north east of England non of us has managed to get a 4G data connection only H+ The call centr...

My iD / Coverage
1207 11
Rank
1 year ago
Rank
ChrisH Civilian

How to configure my phone
Question

My phone is causing big problems. We changed from talktalk to iD 2weeks before t he e nd of our contract, as we wanted to keep our phones and wanted a sims only pay as you go. Suddenly, on Saturday, bot h phones started to go wrong. Texts weren’t sent..they remained in sending mode for days. Texts...

My iD / Getting started
83 5
Rank
1 year ago
T
Rank
Taimoor Rookie

Carrier aggregation on iD Mobile
Solved

Three UK had started offering carrier aggregation for a couple of months now and I'm wondering whether iD users have this capability. I've passed many 4G+ locations on nPerf but on my phone (Voda S8), I've only recorded and seen 4G. Can anyone confirm this please? Regards, Taimoor

Welcome / Ask a question
183 3
T
Rank
2 months ago
KevCarter

Mifi Problem
Solved

HI all. I am a new customer on the 10gb for £10 deal. I was hoping to use this SIM in a TP-link 4G Mifi device in my car. Everything seemed to work fine for the first 400mb but now the Sim can't connect to the network anymore unless put back in to my phone. I did my research before buying and tethe...

Devices / Other device types (Windows, other operating systems etc.)
179 1
Rank
8 months ago
Rank
Paul H Civilian

If i go for a sim-only deal does sim come with a new mobile number?
Solved

Believe it or not i have never had a mobile before! I have just bought one direct from the manufacturers, which does not come with a sim. So unlike most customers i do not have a number to transfer onto the iD mobile sim. So my big question is, will my supplied sim card come with a new phone numbe...

My iD / Getting started
180 1
Rank
1 year ago
Rank
iD Mobile iD Mobile Employee

Tutorial All you need to know about your new SIM.

We’ve created this article to tell you everything you need to know about your new SIM. First of all, here are a few iD Community articles dedicated to our most common SIM related queries. When do I need a new SIM card? Activating your new SIM What to do if your new SIM isn’t working To find ou...

My iD / Getting started
605 4
Rank
1 month ago
Rank
iD Mobile iD Mobile Employee

May Experience Competition - Closed

May Experience Competition - Closed

Now Closed Fancy winning a £100 Red Letter Days voucher to get out and about this spring? Simply comment below where your favourite break destination is (either home or abroad!) and we'll choose two winners! Red Letter Days provide a range of experience days or breaks for every taste, occasion and...

Welcome / Blog posts and competitions
3893 170
Rank
6 months ago
Rank
iD Mobile iD Mobile Employee

How does Inclusive Roaming work?

How does Inclusive Roaming work?

Your iD plan comes with Inclusive Roaming, you lucky thing. So, if you ever find yourself somewhere in the EU (plus a few other places), you’ll be able to do more with your smartphone. If you're not sure if Inclusive Roaming applies to the country you're travelling to, simply post a comment below...

My iD / International & Roaming
2956 22
Rank
11 months ago
H
Rank
helbo2012 Rookie

Connecting camera to phone by wifi - what allowances does this use?
Solved

Just bought a Panasonic lumix DCFZ 82 camera, all singing, all dancing compared to my old Canon sureshot. To share my photos i have downloaded Panasonic image app and to transfer photos I connect the camera to the phone app, by Wi-Fi. MY question is what allowances does this use, as it disconnects m...

My iD / Bills, allowances & charges
27 5
H
Rank
9 months ago
Rank
Andrew_H Civilian

No signal NE9 6
Solved

My daughter has had no signal for 3 days. What’s up?

My iD / Coverage
336 5
Rank
11 months ago
N
Rank
newagetraveller Rookie

iD Mobile app not working.
Solved

I cannot log into my account using the iDMobile app. There's not a problem using a p.c.. This has only started happening today. Using Android 8.1. I know 100% that I am using the correct log in details. It wouldn't be possible on a p.c. if that were the case. I receive a message about switching use...

My iD / App and My Account
769 10
Rank
1 year ago
Rank
iD Mobile iD Mobile Employee

New to the community? Introduce yourself…

Hi all, Thanks for joining the iD community. This is the place where you can start getting to know each other. Feel free to introduce yourself in the comments, and share a bit about yourself. It can be as much or as little as you feel comfortable with. If you need some inspiration on what to say,...

Welcome / How to use the iD Community
2968 15
Rank
1 month ago
M
Rank
Michael H Civilian

Can't get roaming in Malta
Question

I've arrived in Malta and though the phone initially connected to the partner network GO it then switches to Melita and I can't make or receive calls? I've tried altering the network manually but can't. I've switched on and off and once it reverted to Go but generally it defaults to Melita. Help!

My iD / International & Roaming
71 3
Rank
7 months ago
Rank
H. Fletcher Civilian

Phone Photography

Any tips on getting the best out of photos on your phone? I have a Galaxy s7. Are there any apps that are particularly good for editing?

Devices / Android
83 2
Rank
8 months ago

Popular subjects