I am now unable to make calls to landline numbers . Absolutely terrible service . I had to use my wife call to book a GP appointment as for some reason it doesn’t let me call landline numbers !!!!!
please help
Solved
another new issue with ID mobile
Best answer by Sadie Maskell
I've encountered this issue for a long time now and each time I complain to ID Mobile they aren't interested unfortunately. They just fob you off with the same answer of try 'sim card in another phone' which ive done and no success! They offered me money off my next bill, I refused and told them it does not fix the issue. I am doing everything I can to leave this dreaded company. Ongoing complaint at mo, if not resolved, I be taking it to the communication Ombudsman.
I've encountered this issue for a long time now and each time I complain to ID Mobile they aren't interested unfortunately. They just fob you off with the same answer of try 'sim card in another phone' which ive done and no success! They offered me money off my next bill, I refused and told them it does not fix the issue. I am doing everything I can to leave this dreaded company. Ongoing complaint at mo, if not resolved, I be taking it to the communication Ombudsman.
+24Hey there
Have you ever been able to call landline numbers before?
When you try, what error do you get please?
Thanks,
Tyler
What a ridiculous reply is this ????
have I been to call the landline before ???
if it’s yes, what is your solution?
if no, what is your solution ?
I am honestly don’t know as I am so new to id mobile and it’s absolutely terrible .
What exactly is your solution ??!
I have tried the usual resets etc
+10Don’t show your BAD MANNERS by ranting at employees trying to assist you..
+24Hey there
My best advice would be to contact the live-chat ASAP, as they will be able to respond quicker, and we’d like to assist you with this as soon as possible, and raise this to our technical team for you, and also troubleshoot further with you:
https://www.idmobile.co.uk/live-chat
If you’d prefer us to PM you, then we’d also be happy to do so. If that’s the case, then our response times here will vary and be slower than via our live-chat.
Thanks,
Tyler
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