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Question

Breaking contract because services are different that contract says

Jakub Bukowski
Community Member

Hello, if the provider (ID MOBILE), without informing, not providing services as it says in my contract, can im able to break my agreement? As i know that's why we singing agreement's. Thanks.

    2 replies

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3294 replies
    • March 28, 2025

    Hey there ​@Jakub Bukowski, can you please explain your issue in further detail so we can assist as best as possible please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Decembersangel72
    Silver Contributor

    Hi ​@Jakub Bukowski 

    There are many factors that will affect the service you have.
    Can you please explain the problems you are experiencing so that it can be determined if it is down to the phone you have, the area you live in or if it is actually the service is just not what was promised to you when purchased.
    Include as much info as possible i.e. the phone you have, your post code, where the service is lacking in its provision etc.

    Ta kindly x x

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