Breaking contract because services are different that contract says

Hey there ​@Jakub Bukowski, can you please explain your issue in further detail so we can assist as best as possible please?

Thanks,

Tyler

Hi ​@Jakub Bukowski 

There are many factors that will affect the service you have.
Can you please explain the problems you are experiencing so that it can be determined if it is down to the phone you have, the area you live in or if it is actually the service is just not what was promised to you when purchased.
Include as much info as possible i.e. the phone you have, your post code, where the service is lacking in its provision etc.

Ta kindly x x

Im sorry but its not an answers for my question. Generally you company saying have 99% coverage, so why i have almost everywhere no signal at all?? Also i was looking if others your clients have same problem and i found it is. So im asking again if you cannot provide that what we was agreed, i can just stop paying as you not providing a service? Thanks

If it’s a simple answer to your question that you seek, it’s a NO!

Hey there ​@Jakub Bukowski, sorry to hear that. We would need to look into any coverage related issue before we can advise anything further.

What’s the full postcode(s) you’re having issues in and what phone do you have please?

How long have you had issues?

Thanks,

Tyler