I’ve requested a PAC via text, website, app, and live chat. The text told me (multiple times) that there was a ‘system issue’, the app and website said (also multiple times, definitely not a network issue) ‘something went wrong’ and the live agent I spoke to for over an hour said I would recieve a PAC, but I haven’t and its been over an hour since then.
+26Sounds like the iD systems are not functioning correctly,
Perhaps try again tomorrow.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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