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Cancel sim subscription

  • December 17, 2024
  • 2 replies
  • 70 views

Mark Barrigan
New
 Contributor

How do i cancel my sim subscription as I don't have the sim card anymore. As ID keep saying I need my PAC or something else they will send these things to my phone. But as stated i don't have the sim anymore.

 

Thanks in advance 

Best answer by andewhite

This community article says if you’re experiencing issues, simply use the online Live Chat.service to cancel, ​@Mark Barrigan

To speak with iD advisers, tell the 24/7 iD chatbot you want to “talk to a person” - the advisers work until 8pm on weekdays.

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andewhite
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  • Platinum 
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  • 12167 replies
  • Answer
  • December 17, 2024

This community article says if you’re experiencing issues, simply use the online Live Chat.service to cancel, ​@Mark Barrigan

To speak with iD advisers, tell the 24/7 iD chatbot you want to “talk to a person” - the advisers work until 8pm on weekdays.


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • December 17, 2024

Hey there ​@Mark Barrigan, thank you for reaching out.

 

Please take a look at the article sent above kindly by ​@andewhite that should explain how to cancel, or contact our live-chat.

 

Any issues, please let us know.

 

Thanks,

Tyler