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Contract ending in just over 30 days


I have iPhone14’s (2)  which were bought in July2023 on a 2 year contract.  So contract is finished in just over a months time. I saw on other posts about people leaving the cancellation to the last minute as otherwise they’d be charged up to the end of the contract. But by my reckoning when I make my payment next week I’ll have made 24 payments so surely I will have fully paid my contract up.  So if i give 30 days notice at the right time surely there will be nothing else to pay when i move to a SIM only deal with a new supplier as my contract expires.  I’d be grateful if anyone could tell me if I’m reading it wrong as this is the first time I’ve had a contract. 

Best answer by andewhite

Dylan24 wrote:

Yes thats the plan I’m on since i bought my phone new 2 years ago. .  So if I cancel my account today is that me then on 30 days notice ?  It’s just the 30 day thing isn’t mentioned when I’m looking at the How to Leave info.  If i cancel today can I then come back closer to the 30 day end date  and get a PAC code in order to take my number to a new supplier ?  I’ve got a ridiculouly cheap offer to move so won’t be staying with ID mobile. 

 

If you give 30-day notice of cancellation today, your iD account will be closed in 30-days time, and your iD Mobile number will be disconnected from the iD network, and recycled for use elsewhere at a latter date.

Alternatively, you could use a PAC to close your iD account, ​@Dylan24.

Your iD account would then be closed when you transfer the number (you want to keep) to a new supplier, and the final iD bill produced the day after switching.

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  • iD Mobile Employee
  • 2311 replies
  • June 20, 2025

Hello ​@Dylan24 

 

Thank you for getting in touch. 

 

You will be charged for the service until the date that it disconnects. 

If you wish to disconnect and not pay for any additional days following your contract expiry date, you would need to submit your 30 days notice in line with the contract expiry date. 

Please let us know if you have any further questions.

 

Natalie  


andewhite
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  • Platinum 
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  • 12470 replies
  • June 20, 2025
Dylan24 wrote:

I have iPhone14’s (2)  which were bought in July2023 on a 2 year contract. 

But by my reckoning when I make my payment next week I’ll have made 24 payments so surely I will have fully paid my contract up.  So if i give 30 days notice at the right time surely there will be nothing else to pay when i move to a SIM only deal with a new supplier as my contract expires.  I’d be grateful if anyone could tell me if I’m reading it wrong as this is the first time I’ve had a contract. 

Okay ​@Dylan24, sounds like you’re on an iD Mobile 24-month minimum term phone contract. 

If you’re happy with your phone and the iD network, you can reduce your monthly repayment at the end of your minimum term by changing to a SIM only plan. 

These community articles might help. 


  • Author
  • New
 Contributor
  • 2 replies
  • June 21, 2025
Natalie W wrote:

Hello ​@Dylan24 

 

Thank you for getting in touch. 

 

You will be charged for the service until the date that it disconnects. 

If you wish to disconnect and not pay for any additional days following your contract expiry date, you would need to submit your 30 days notice in line with the contract expiry date. 

Please let us know if you have any further questions.

 

Natalie  

Thanks.  So if I cancel my account today is that me then on 30 days notice ?  It’s just the 30 day thing isn’t mentioned when I’m looking at the How to Leave info.  If i cancel today can I then come back closer to the 30 day end date  and get a PAC code in order to take my number to a new supplier ?


  • Author
  • New
 Contributor
  • 2 replies
  • June 21, 2025

Yes thats the plan I’m on since i bought my phone new 2 years ago. .  So if I cancel my account today is that me then on 30 days notice ?  It’s just the 30 day thing isn’t mentioned when I’m looking at the How to Leave info.  If i cancel today can I then come back closer to the 30 day end date  and get a PAC code in order to take my number to a new supplier ?  I’ve got a ridiculouly cheap offer to move so won’t be staying with ID mobile. 

  •  

andewhite
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  • Answer
  • June 23, 2025
Dylan24 wrote:

Yes thats the plan I’m on since i bought my phone new 2 years ago. .  So if I cancel my account today is that me then on 30 days notice ?  It’s just the 30 day thing isn’t mentioned when I’m looking at the How to Leave info.  If i cancel today can I then come back closer to the 30 day end date  and get a PAC code in order to take my number to a new supplier ?  I’ve got a ridiculouly cheap offer to move so won’t be staying with ID mobile. 

 

If you give 30-day notice of cancellation today, your iD account will be closed in 30-days time, and your iD Mobile number will be disconnected from the iD network, and recycled for use elsewhere at a latter date.

Alternatively, you could use a PAC to close your iD account, ​@Dylan24.

Your iD account would then be closed when you transfer the number (you want to keep) to a new supplier, and the final iD bill produced the day after switching.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • June 24, 2025

Hey there ​@Dylan24, we hope the great advice from ​@andewhite has been able to help.

 

Please let us know if any further questions.

 

Thanks,

Tyler