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customer service

How in the world do I contact customer services re my bill? Thought it would be simple but have to ask a group chat??? What is this company??

Best answer by MZone

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser @KathrynZorn33

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

+10

Simples; just call 333.

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+22

Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser @KathrynZorn33

The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

+25

We’re contactable via Live Chat, Facebook, Twitter or even here on the community for support, I’m unsure what “group chat” you’re referencing here.

If you need any further support on community with your bill, please let us know.

Tom

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