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Fixed price contract increased ?


Mike Heath
New
 Contributor

After my brain injury my son helped arrange my contract to purchase my iPhone with a call and data plan over 24 months but Id increased monthly payments for CPI on both purchase and plan costs. 
How do I get my phone and move my call and data plan to a reasonable provider like Giffgaff?

Best answer by Kash

Hi @Mike Heath,

Welcome to the Community!

As per your contract terms and conditions your contract would be subject to RPI/CPI.

If you wish to leave the contract early you would be subject to a termination fee.

Please let us know if you would like us to check your termination fee and we can PM you.

 

Kash

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12167 replies
  • May 29, 2024

You could get a PAC from iD to use with giffgaff, @Mike Heath.

Only issue might be the early termination fee, if you leave before the 24-month minimum term for your iPhone contract has finished. 

Text “INFO” to 85075 to find out how much it would cost to leave iD Mobile today. You might be asked to verify yourself. 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • Answer
  • June 4, 2024

Hi @Mike Heath,

Welcome to the Community!

As per your contract terms and conditions your contract would be subject to RPI/CPI.

If you wish to leave the contract early you would be subject to a termination fee.

Please let us know if you would like us to check your termination fee and we can PM you.

 

Kash