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How do I can cancel my cancellation request?


Kathf93
Community Member

My son accidently managed to cancel my sim only rolling contract. How do i stop it cancelling without ringing as the call centre is shut?

Best answer by PavD

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

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18 replies

PavD
Bronze
 Contributor
  • Bronze
 Contributor
  • 93 replies
  • Answer
  • April 3, 2020

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav


Simon Ellis
Community Member
  • Community Member
  • 0 replies
  • October 24, 2021

I’d like to cancel my cancellation request please 


Simon Ellis
Community Member
  • Community Member
  • 0 replies
  • October 24, 2021

My phone number is 


Simon Ellis
Community Member
  • Community Member
  • 0 replies
  • October 24, 2021

My customer service pin is 


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • October 25, 2021

@Simon Ellis,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right-hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash


sr411
Community Member
  • Community Member
  • 0 replies
  • November 12, 2021

Hello I would like to cancel my cancellation request so I can get a pac code. Thanks


Will R
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • November 13, 2021

Hi @sr411,

 

We can do that for you. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

 


Georgia Tinnion
Community Member

Hi, I cancelled my plan but now want to keep it, how do I cancel the cancellation request?

I also want to cancel a new order I made


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • October 24, 2022

Hi @Georgia Tinnion,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


Zack.1999
Community Member
  • Community Member
  • 0 replies
  • November 3, 2022
PavD wrote:

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

Could you drop me a message too, I’ve got the same problem


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12470 replies
  • November 3, 2022
Zack.1999 wrote:
PavD wrote:

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

Could you drop me a message too, I’ve got the same problem

Don’t hang around here if you’ve changed your mind, hurry-up and contact iD customer support via online chat at https://idmobile.co.uk/live-chatThe chat agents work until 8pm on weekdays.

Otherwise, get in-touch with iD Mobile’s social media customer support team on facebook (via Messenger), or Twitter (by DM).

Good luck @Zack.1999


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • November 10, 2022
Zack.1999 wrote:
PavD wrote:

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

Could you drop me a message too, I’ve got the same problem

Hello @Zack.1999,

 I replied to your other post on this.

Mohammed


  • Community Member
  • 0 replies
  • November 14, 2022

I cancelled my contract by mistake. How do I cancel my cancellation request?


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • November 15, 2022

@GlynPaul,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash


I would like to cancel my PAC request and have my No transferred to My sim only both of which are with ID mobile


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8484 replies
  • June 9, 2023

Hi @Dougie Alexander 

 

As mentioned on other posts, please keep an eye on your private messages for updates on your case.

 

Tom


Have tried contracting Live chat about my PAC that I was going to change to another providers   but because of the time laps its past its cancellation date Im waiting for a call from complaints about the mix up with the 2 contracts that I was receiving Bills for and also to cancel my PAC


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8484 replies
  • June 13, 2023

Hi @Dougie Alexander 

 

If you’d like assistance via private messages about this, please read and respond to the messages we’ve sent there.

 

Tom