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How do I can cancel my cancellation request?


My son accidently managed to cancel my sim only rolling contract. How do i stop it cancelling without ringing as the call centre is shut?

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Best answer by PavD 3 April 2020, 10:28

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18 replies

Userlevel 4
Badge +2

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

I’d like to cancel my cancellation request please 

My phone number is 

My customer service pin is 

Userlevel 7
Badge +6

@Simon Ellis,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right-hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash

Hello I would like to cancel my cancellation request so I can get a pac code. Thanks

Userlevel 6
Badge +8

Hi @sr411,

 

We can do that for you. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

 

Hi, I cancelled my plan but now want to keep it, how do I cancel the cancellation request?

I also want to cancel a new order I made

Userlevel 7
Badge +6

Hi @Georgia Tinnion,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

Could you drop me a message too, I’ve got the same problem

Userlevel 8
Badge +9

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

Could you drop me a message too, I’ve got the same problem

Don’t hang around here if you’ve changed your mind, hurry-up and contact iD customer support via online chat at https://idmobile.co.uk/live-chatThe chat agents work until 8pm on weekdays.

Otherwise, get in-touch with iD Mobile’s social media customer support team on facebook (via Messenger), or Twitter (by DM).

Good luck @Zack.1999

Userlevel 5
Badge +9

Hi Kathf93,

Welcome to the iD Community.

Not to worry, I have sent you a direct message with some further information. 

Regards,

Pav

Could you drop me a message too, I’ve got the same problem

Hello @Zack.1999,

 I replied to your other post on this.

Mohammed

I cancelled my contract by mistake. How do I cancel my cancellation request?

Userlevel 7
Badge +6

@GlynPaul,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I would like to cancel my PAC request and have my No transferred to My sim only both of which are with ID mobile

Userlevel 7
Badge +5

Hi @Dougie Alexander 

 

As mentioned on other posts, please keep an eye on your private messages for updates on your case.

 

Tom

Have tried contracting Live chat about my PAC that I was going to change to another providers   but because of the time laps its past its cancellation date Im waiting for a call from complaints about the mix up with the 2 contracts that I was receiving Bills for and also to cancel my PAC

Userlevel 7
Badge +5

Hi @Dougie Alexander 

 

If you’d like assistance via private messages about this, please read and respond to the messages we’ve sent there.

 

Tom

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