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how to cancel sim only contract

I have been told I’m due upgrade, sim only contract, but want to cancel as very often unable to make /receive calls. Fed up so want to leave id

Best answer by Kash M

Hi @Lesley Stratford,

Welcome to the Community!

Have you had the issue checked out?

I would also advise that you checked your coverage and network status in the area using the link below:

The link below will provide further information regarding disconnecting.

Kash

+24

Hi @Lesley Stratford,

Welcome to the Community!

Have you had the issue checked out?

I would also advise that you checked your coverage and network status in the area using the link below:

The link below will provide further information regarding disconnecting.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

I need to cancel my sim and get a replacement as I’ve lost my phone

+24

Hey there @Mandyh67, sorry to hear that.

Please take a look at the below:

Furthermore, please look here if your phone has been lost:

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

3 replies