I want to close my account but I no longer have the phone and to log on they keep sending me a text to the old number. How can I get a text sent to my new (Non-ID Mobile) number?
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How to close my account
Best answer by MZone
Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
+22Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser
The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.
+24Hey there
We hope the kind advice from
If you wish to receive further help here, please do let us know.
Thanks,
Tyler
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