i will like to cancel my monthly agreement | iD Mobile Community
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i will like to cancel my monthly agreement

  • May 14, 2025
  • 2 replies
  • 39 views

Liliana Piele
Community Member

I will like to cancel my monthly agreement 

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • May 14, 2025

 To disconnect in the iD Mobile app or My Account Online, you can:

  1. Open the iD Mobile app or log-in to My Account Online.
  2. Tap ‘Plan’.
  3. Tap ‘Leave iD’.
  4. Tap ‘Cancel my iD plan’.

Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • May 15, 2025

Thanks for that ​@WelshPaul !

Do you still need assistance with this ​@Liliana Piele ?