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iD Mobile phone network down I need to leave and get new provider ASAP. What do I need to do? Obtain a PAC NUMBER.

I've been thinking this way for sometime. And yesterday was the last straw,not being able to make phone calls.I should of stayed with Vodafone,and paid that little bit extra. 

iD Mobile phone network down I need to leave and get new provider ASAP. What do I need to do? Obtain a PAC NUMBER? What else?? 

It’s been a whole day now and I’m in a mess with my business no one can reach me

Hello ​@Pete2000 

 

Thank you for getting in touch with us here on the community. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved. We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

Further information and updates can be found here. 

 

Information on cancelling the service and request a PAC is also available here. 

 

Thanks, 

 

Nat 

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