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identity fraud

  • September 24, 2024
  • 2 replies
  • 59 views

I have recently been a victim of identity fraud and have had an account set up in my name. All direct debits have been cancelled, and the police are involved, but i need the account terminated. I tried reporting via your online form, but got no response.

Best answer by andewhite

This iD online article might help.

🤞

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12420 replies
  • Answer
  • September 24, 2024

This iD online article might help.

🤞


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • September 27, 2024

Hi @Dan moss 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom