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issue with getting PAC CODE

  • December 20, 2024
  • 3 replies
  • 232 views

  • New
 Contributor
  • 1 reply

I have tried multiple times to get a PAC code, I keep getting a message that ID have run into a problem 

The message says I need to contact ID at: is mobile.co.uk/contact-us

 

but where ???? There are no numbers & the chat bit isn’t helpful 

 

Best answer by andewhite

Pchild wrote:

I have tried multiple times to get a PAC code, I keep getting a message that ID have run into a problem 

...

but where ???? There are no numbers & the chat bit isn’t helpful 

 

Tell the 24/7 chatbot you’d like to “talk to a person”, ​@Pchild

Online help & support is the only option with iD Mobile. 

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andewhite
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  • Answer
  • December 20, 2024
Pchild wrote:

I have tried multiple times to get a PAC code, I keep getting a message that ID have run into a problem 

...

but where ???? There are no numbers & the chat bit isn’t helpful 

 

Tell the 24/7 chatbot you’d like to “talk to a person”, ​@Pchild

Online help & support is the only option with iD Mobile. 


  • Author
  • New
 Contributor
  • 1 reply
  • December 20, 2024

Thank you

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • December 21, 2024

Hi ​@Pchild,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash