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leaving

  • April 3, 2025
  • 2 replies
  • 95 views
Ian Jolly
Community Member

I’m leaving Idmobile  but have only paid my direct debit on the 28th march will I get a refund?

Best answer by MZone

If you’re out of contract and porting your number after the contract end date you should get a final bill and pro rata refund. If you have given 30 days notice to cancel then you won’t. 

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • Answer
    • April 4, 2025

    If you’re out of contract and porting your number after the contract end date you should get a final bill and pro rata refund. If you have given 30 days notice to cancel then you won’t. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • April 4, 2025

    Hi ​@Ian Jolly 

     

    As long as you’re out of contract, you’ll be refunded for the time you may have paid for in advance but not been on the network itself.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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