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leaving after contract period

  • February 23, 2025
  • 4 replies
  • 60 views

I was on a 24-month contract, which ends in four days. I have requested a switch to a different provider, but they said the earliest they can do it is in about eight days. This means I will have an additional four days on a rolling contract with ID Mobile (assuming it automatically rolls over).

 

Does this mean I will only pay for the additional four days of the monthly plan, or will I be charged for the entire month? Thanks!

Best answer by Tyler

Hey there ​@JB2018, thank you for reaching out.

 

If you use 4-days extra after your contract end date, or past your last bill date, then that’s correct, you’d only pay for the 4 extra billing days, not for an entire whole month :)

 

Thanks,

Tyler

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4 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3233 replies
  • Answer
  • February 24, 2025

Hey there ​@JB2018, thank you for reaching out.

 

If you use 4-days extra after your contract end date, or past your last bill date, then that’s correct, you’d only pay for the 4 extra billing days, not for an entire whole month :)

 

Thanks,

Tyler


  • New
 Contributor
  • 3 replies
  • March 12, 2025

Leaving 


  • New
 Contributor
  • 3 replies
  • March 12, 2025

I need to give notice 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3233 replies
  • March 13, 2025

Hey there ​@S Z Shah, if you need to give 30-days notice to disconnect, please follow the below on the app/website:

 

Simply log in, go to the 'My account' page, and on the 'Manage my plan' tile click 'End my plan'.

 

Thanks,

Tyler