I bought an ESIM, which does not have a phone number. As a result, I cannot create an ID mobile account as this is a requirement to do so. I want to cancel my plan, and have cancelled the DD, but am wondering if there is anything else I need to do? Thanks
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.