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leaving ID out of contract


Hi I have seen similar posts but I wanted to double check one thing.

If my contract already ended and I want to leave by using a PAC to transfer to another provider with my number, I understand I will be charged only for what I used from last bill to the transfer. SO to clarify, out of 30days bill I pay only for those days I use ID: so if my plan cost e.g. 12 pounds a month , 12 pounds is divided per 30 days > 40 p a day?Thanks

 

Best answer by Kash

Hi @valebarts @Gwen Hall,

Welcome to the Community!

Please visit the link below for further information on leaving.

https://community.idmobile.co.uk/thinking-of-leaving-108

 

Kash

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4 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • August 12, 2024

Hey there @valebarts, welcome to Community!

 

That is correct, if you leave via PAC code past your contract expiry date, you’ll only be liable to pay for the days the line-rental remained open. For example, you’d only pay three days if you left after three days from the expiry date, and that works out at the total cost of your contract per month divided by 30 days as you’ve mentioned.

 

Thank you,

Tyler


  • New
 Contributor
  • 1 reply
  • September 21, 2024

I can’t get my Pac code systems not working how can I get this I want to leave I’m out of contract


  • New
 Contributor
  • 1 reply
  • September 21, 2024

Text PAC to 65075


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • Answer
  • September 24, 2024

Hi @valebarts @Gwen Hall,

Welcome to the Community!

Please visit the link below for further information on leaving.

https://community.idmobile.co.uk/thinking-of-leaving-108

 

Kash