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loosing a fortune

  • January 23, 2025
  • 1 reply
  • 59 views
Dmcd
New
 Contributor
  • Dmcd
  • New
 Contributor
  • 1 reply

I am a Owner operator of my Own Taxi, I am loosing a substantial amount of business due the inability to send or receive calls, texts etc

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3001 replies
    • January 24, 2025

    Hey there ​@Dmcd, 

     

    We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thanks,

    Tyler

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