Minimise charges when ending contract.

Hi ​@James Dunlop 

Thank you for getting in touch. 

You can request a PAC code at anytime and this comes with 30 days before it expires. 

Once the number ports to the new provider, the account is automatically disconnected.

You have the option to arrange the port once the contract comes to an end as you should be able to pick the date the port takes place. 

I hope that makes sense but please do let us know if you have any questions. 

Thanks, 

Nat

Thank you for the reply, no this is more of a billing question. If i do the pac code before the end of the contract in the last 30 day, will i need to pay out the remaining days of my contract to id mobile? 

Alternatively i leave it until after the end of my contract, i will have to pay alot for that months sim usage because it does not cover the cost of any phone but is still at a phone paying off level. 

This assumes using the pac code does not require 30 days notice.

Is this all correct?

Hello ​@James Dunlop 

Thank you for your reply. 

If you port the number out prior to the contract end date, you will be charged for the remaining days on the contract. 

If you port after your contract end date, you will only be charged for the days where the service is active. 

Thanks, 

Nat