Skip to main content
Question

need pac code but text dont work

Kirst Minogue
Community Member

My texts have never worked properly but I got by with WhatsApp instead. I want to receive a pac code to leave, but can’t receive the text message. I also can’t verify using the ID app because it sends a text message too

    2 replies

    MZone
    Gold Contributor
    Forum|alt.badge.img+21
    • MZone
    • Gold Contributor
    • 913 replies
    • April 2, 2025

    Probably best to resolve this issue by using the iD online Live Chat service, to speak to a customer adviser ​@Kirst Minogue   

    The advisers work until 8pm on weekdays and 6pm on weekends - just tell the 24/7 chatbot you’d like to “talk to a person”.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 8182 replies
    • April 3, 2025

    Hi ​@Kirst Minogue 

     

    I’m sorry to hear that, what happens when you try to send a text?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Terms & Conditions