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never received sim

  • June 16, 2025
  • 2 replies
  • 21 views
Amy McGuinness
Community Member

I have been paying £12 a month th for a SIM card that I have never received or used. I have tried several times to cancel it but this seems impossible as I do not know the mobile number.

 

 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • June 16, 2025

    See my post here:

     

    Follow the instructions in that post on how to cancel.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 17, 2025

    Hi ​@Amy McGuinness  I hope the link shared by ​@WelshPaul  has helped, but if we can do anything else please let us know.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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