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No mobile Internet connection

  • April 7, 2025
  • 1 reply
  • 30 views
G
Community Member

Good day, I arrived back to UK today(7/4/25) and have no mobile Internet connection, thought I paid for that. Please assist me with that.

Please contact me via email if that works for you.

 

I didn't use ID mobile outside of country.

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • April 8, 2025

    Hey there ​@g.olga, sorry to hear this.

     

    Where are you abroad please? Or where were you abroad, and how long for?

     

    What did you purchase please?

     

    We cannot contact your via email, but happy to help here.

     

    Thanks,

    Tyler

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