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once my contract finish i dont want to renew it

Forum|Forum|7 months ago
May 19, 2025
1 reply
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Shereen zumari
Active Contributor

Once my contract finishes I dont want to renew it

Best answer by Tyler C

Hey there @Shereen zumari, if you wish to cancel at the end of your contract, you’d need to request a 30-day disconnection via logging into the app/website, or via contacting us 30-days before you’d like to leave. Or, you can request a PAC code to transfer your number to another network.

If you wish to stay with us, you could also upgrade.

Thanks,

Tyler

+11

JoeKing
Silver Contributor
Forum|Forum|7 months ago
May 19, 2025

@Shereen zumari Are you looking to leave I'd mobile? Are you on a contract with a phone and you meant once this has come to the end of the current contract ends you'll be wanting like a sim only contract?

Once you logged into you IDMobile account you can check to see how soon you'll be able to UPGRADE to a sim only contract, be it monthly, 1, or 2 year contract if I'm correct.

Joe

Android OS 15 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉

Like

+24

Tyler C
iD Mobile Employee
Answer
Forum|Forum|7 months ago
May 21, 2025

Hey there @Shereen zumari, if you wish to cancel at the end of your contract, you’d need to request a 30-day disconnection via logging into the app/website, or via contacting us 30-days before you’d like to leave. Or, you can request a PAC code to transfer your number to another network.

If you wish to stay with us, you could also upgrade.

Thanks,

Tyler

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