I have requested a PAC code in which it asked me for the DOB but however it states that my DOB is wrong which is not possible. And I have no idea how this can be fixed and is beginning to worry me. Is there no other way a PAC can be requested.
Userlevel 8
+9
Have you tried the online Live Chat service at https://idmobile.co.uk/live-chat,
The iD advisers work until 8pm on weekdays (6pm at weekends) - the iD chatbot works 24/7.
Tell the chatbot you want to “talk to a person”, and ask them for your PAC.
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