My phone isn't accepting calls and some messages
Hi there @Jane Mahy
Are you a new customer?
If not, if you put your postcode into this link does it show any known issues?
https://www.three.co.uk/content/experience-fragments/threedigital/uk/en/site/mvno/network-status-checker/idmobile.html
Can you make calls okay? Is it normal text (SMS) messages or messages via apps that are affected?
Hi @Jane Mahy
Sorry to hear this, is this just with incoming calls/messages?
Are you able to make calls and send texts okay?
Have you transferred a number to iD Mobile recently?
Tom
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