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Question

terminate and keep number

  • June 6, 2025
  • 1 reply
  • 49 views
H
New
 Contributor

I'm thinking of terminating my contract with id early, but then getting a new phone and contract with id. Will I be able to keep my same number?

    1 reply

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 1207 replies
    • June 6, 2025

    You can’t port from iD to iD. You would need to port to another network PAYG SIM first and then port back to the new iD SIM. If you terminate early you may be subject to early termination fee also. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 1225 replies
    • June 7, 2025

    Hi ​@Holtham  as ​@MZone  has advised, you  would need to complete what is known as a triangular port (out to PAYG and then back into iD).

    I hope this helps.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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