Transfer number away during contract because of poor signal. | iD Mobile Community
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Transfer number away during contract because of poor signal.

  • December 1, 2025
  • 3 replies
  • 46 views
J
New Contributor

The signal seems to be really poor where I live and in some places the connection is no existent. This was made even more noticeable when my internet went off the other day and i had to try and rely solely on my phone.

Sitting right now it is 1bar 4g, at my daughter's dance class it is zero, and many other places along the M8 it is very poor.

I want to transfer my number to a different provider, and then give this SIM to my son as I am happy to pay the remaining months, and he will use it more for emergency phone/message/tracking type thing.

 

What is the best way to do this?

Best answer by Gemma M

Hi ​@jamesEH 

 

We’re really sorry to hear that you’re experiencing coverage issues and that you’re considering leaving iD Mobile. Please just be aware that if you choose to use a PAC code to transfer your number to another network, your iD Mobile account will fully disconnect, and you won’t be able to use it again once the transfer is complete.

 

Regards,

 

Gemma 

The iD Mobile Social Media Team

    3 replies

    G
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • Answer
    • December 1, 2025

    Hi ​@jamesEH 

     

    We’re really sorry to hear that you’re experiencing coverage issues and that you’re considering leaving iD Mobile. Please just be aware that if you choose to use a PAC code to transfer your number to another network, your iD Mobile account will fully disconnect, and you won’t be able to use it again once the transfer is complete.

     

    Regards,

     

    Gemma 

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • jamesEH
    • Author
    • New Contributor
    • December 1, 2025

    Thank you for the information, but that doesn't sound great, as I will expect you to charge me for the remainder of the contract while not providing the service.

    Off to request my PAC code then, and I will just get my son a SIM from another provider.

     

    M
    iD Mobile Employee
    Forum|alt.badge.img+3
    • Michael Z
    • iD Mobile Employee
    • December 1, 2025

    Hi ​@jamesEH 

     

    Sorry we could not be more of assistance regarding the matter for you.

     

    Michael

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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