Transfer number away during contract because of poor signal.

Forum|Forum|9 months ago
December 1, 2025
3 replies
99 views

The signal seems to be really poor where I live and in some places the connection is no existent. This was made even more noticeable when my internet went off the other day and i had to try and rely solely on my phone.

Sitting right now it is 1bar 4g, at my daughter's dance class it is zero, and many other places along the M8 it is very poor.

I want to transfer my number to a different provider, and then give this SIM to my son as I am happy to pay the remaining months, and he will use it more for emergency phone/message/tracking type thing.

What is the best way to do this?

Best answer by Gemma M

Hi @jamesEH

We’re really sorry to hear that you’re experiencing coverage issues and that you’re considering leaving iD Mobile. Please just be aware that if you choose to use a PAC code to transfer your number to another network, your iD Mobile account will fully disconnect, and you won’t be able to use it again once the transfer is complete.

Regards,

Gemma

The iD Mobile Social Media Team

Gemma MAnswer

iD Mobile Employee

Hi @jamesEH

We’re really sorry to hear that you’re experiencing coverage issues and that you’re considering leaving iD Mobile. Please just be aware that if you choose to use a PAC code to transfer your number to another network, your iD Mobile account will fully disconnect, and you won’t be able to use it again once the transfer is complete.

Regards,

Gemma

The iD Mobile Social Media Team

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J

jamesEHAuthor

New Contributor

Thank you for the information, but that doesn't sound great, as I will expect you to charge me for the remainder of the contract while not providing the service.

Off to request my PAC code then, and I will just get my son a SIM from another provider.

M

Michael Z

iD Mobile Employee

Hi @jamesEH

Sorry we could not be more of assistance regarding the matter for you.

Michael

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