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trying to cancel old contract

  • January 16, 2025
  • 2 replies
  • 60 views
Rhiannon Green
Community Member

I have a sim only contract with you that I’m trying to cancel. I no longer have access to the ID mobile app so can’t cancel through the app. Is there a way I can cancel it over the phone? Or any other way? 

    2 replies

    A
    New
 Contributor
    • AMILIASCOTT
    • New
 Contributor
    • 1 reply
    • January 16, 2025

    the community. 
    We are very sorry to hear this has happened. 
    Kindly confirm me your number and email address than our
    team will contact you.

    Thanks,

    Daz_S
    Gold Contributor
    Forum|alt.badge.img+21
    • Daz_S
    • Gold Contributor
    • 1627 replies
    • January 17, 2025

    ​@Rhiannon Green 

     

    Do not reply to the above they are not iD Mobile

    I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**

    Reply.


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