unable to make or receive calls on my business phone | iD Mobile Community
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unable to make or receive calls on my business phone

  • January 23, 2025
  • 1 reply
  • 51 views
Michael McNeela
Community Member

I have been unable to receive or make calls on my business phone today. You have also taken upon yourselves to charge me today for your services, which I am unable to use. Significant refund required or new stable provider required me thinks

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • January 25, 2025

    Hey there ​@Michael McNeela,

     

    We’re very sorry to hear that you were affected by the outage, and we really appreciate your patience with us.

     

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note however, we do only sell our SIM card for personal usage, and not business purposes, so we wouldn’t be able to comment on anything business related etc I’m afraid, however, we do sincerely apologise if your business was affected in anyway by the outage.

     

    Thanks,

    Tyler

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