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Unlimited calls but cant call free number due to bill cap

  • 16 July 2024
  • 1 reply
  • 112 views

I’ve been trying to call 150 which is a free number however, it keeps saying I have reached my bill cap limit. My package includes unlimited calls and the cap is currently on £0. I’ve tried increasing the bill cap to see if the call goes through but still the same result. Please can someone help 😞

Best answer by Matthew T

Hey @tvain,

150 is an EE text service and cannot be called.

Thanks.

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1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • Answer
  • July 24, 2024

Hey @tvain,

150 is an EE text service and cannot be called.

Thanks.