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Want to cancel contract but don’t have SIM

  • January 12, 2025
  • 1 reply
  • 35 views
Lucy Griffiths
Community Member

Hello, 

I would like to cancel my contract as I have a new one and a new SIM card, but I don’t have the ID SIM card anymore so I can’t log into my account to cancel the contract as I don’t have the ID number anymore. Please could you advise me about how I can cancel my contract? 
 

Many thanks, 

Lucy

Best answer by Kash

Hi ​@Lucy Griffiths,

Welcome to the Community!

You can visit the link below for further information.

If you have any issues, please let us know.

 

Kash

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    1 reply

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8068 replies
    • Answer
    • January 14, 2025

    Hi ​@Lucy Griffiths,

    Welcome to the Community!

    You can visit the link below for further information.

    If you have any issues, please let us know.

     

    Kash

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