I have been with ID for one year and have two contracts with ID, and my wife and daughter also have contracts with ID. However, as of today I’ve reqiuested PAC codes for both of my contracts and told my wife and daughter to do the same.
The reason - signal is now getting worse across areas were is was decent before, and also noticed that reputable weblinks are not opening even though nothing has changed on my mobile phones and the settings are the same.
Now given up with the ID service, also the customer service is very poor with limited feedback.