what a lod of crap this id mobile is

Hello ​@Jennie Bulmer 

Thank you for getting in touch. 

We are very sorry to hear of the issues you have been facing with the service. Have you been in touch to raise this previously?

Can you please confirm if the issues occur in one area or all over? If its one area, please provide the full postcode.

Natalie 

It occurs everywhere. I have to use WhatsApp call. I’ve had people message me in the past and I never recieved it because the provider was down. I feel like it’s a fake provider it’s ridiculous. I changed my number when I signed up so I still had my old number. And I’m still having problems with numbers. I blocked a number and I can’t unblock it now because it’s acting like my old number blocked it and of course I don’t have access to the old number. It’s just all a joke. I have tried to contact somebody but it seems this is the only way to actually speak to somebody. 

You can ‘speak’ to iD customer support using their online web chat service - alternatively, send iD a PM on social media using Facebook Messenger or X, ​@Jennie Bulmer.

https://idmobile.co.uk/live-chat

The iD advisers work until 8pm on weekdays (6pm at weekends) - the iD bot works 24/7.