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Question

30 rolling, can I keep my sim


Clare Herriot
Community Member

My Mum wants to change to 30 day rolling sim only contract. Can she keep her own sim, number and anything stored on that sim?

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7 replies

andewhite
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  • June 13, 2022

If you change your plan using the iD app or through your iD My Account online, you’ll keep your mobile number and can carry on using your existing SIM.

 


Clare Herriot
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  • June 13, 2022

Amazing thank you. Also when it says 30 day plan, I assume it means the 30 day rolling plan?


andewhite
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I think so - does it say one month or 30-day?


Clare Herriot
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  • June 13, 2022

It says 30 day

 


andewhite
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Does your Mum pay iD Mobile by Direct Debit?

If I look at my change plan options, it doesn’t say 30-day anywhere, just monthly.

All my change plan options are for rolling one month contracts.

Anyway, good luck.

 


Clare Herriot
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  • June 13, 2022

Will check

 


Mohammed H
iD Mobile Employee
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  • June 17, 2022
Clare Herriot wrote:

Amazing thank you. Also when it says 30 day plan, I assume it means the 30 day rolling plan?

 

Hi @Clare Herriot,

That’s correct, 30-day or 1-month or monthly rolling are all the same in this case.

Mohammed