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bill

  • 30 June 2022
  • 1 reply
  • 19 views

My plans changed for some reason

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Best answer by andewhite 1 July 2022, 00:44

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Userlevel 8
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Best to ask iD to look at your account. Get in-touch using their online chat service at https://www.idmobile.co.uk/live-chat.

Once you’re connected type “talk to a person” to avoid the chat-bot.

If the online chat won’t work on your smartphone, try another device like a tablet, iPad or laptop.

You can also speak to iD Mobile using facebook or Twitter.

The iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends.
Outside these times you’ll get an automated reply.

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