Solved
End of contract
I am approaching the end of a two year contract with a new phone. I do not wish to change the phone. Will the contract continue on a sim only basis? Thank you.
Best answer by Mohammed H
Hello @rev1 ,
Welcome to the iD Community.
You will continue to be billed your normal line rental once the contract expires.
What you can do is head into the iD app or on MyiD and follow the options to upgrade to a SIM-Only plan.
This will then convert you over to a SIM-only plan at your chosen tariff.
Everything will happen automatically so you don't need to do anything else and you'll keep the number and billing date the same etc.
Hope this helps!
Mohammed
View originalWelcome to the iD Community.
You will continue to be billed your normal line rental once the contract expires.
What you can do is head into the iD app or on MyiD and follow the options to upgrade to a SIM-Only plan.
This will then convert you over to a SIM-only plan at your chosen tariff.
Everything will happen automatically so you don't need to do anything else and you'll keep the number and billing date the same etc.
Hope this helps!
Mohammed
This topic has been closed for replies.
Hello @rev1 ,
Welcome to the iD Community.
You will continue to be billed your normal line rental once the contract expires.
What you can do is head into the iD app or on MyiD and follow the options to upgrade to a SIM-Only plan.
This will then convert you over to a SIM-only plan at your chosen tariff.
Everything will happen automatically so you don't need to do anything else and you'll keep the number and billing date the same etc.
Hope this helps!
Mohammed
Welcome to the iD Community.
You will continue to be billed your normal line rental once the contract expires.
What you can do is head into the iD app or on MyiD and follow the options to upgrade to a SIM-Only plan.
This will then convert you over to a SIM-only plan at your chosen tariff.
Everything will happen automatically so you don't need to do anything else and you'll keep the number and billing date the same etc.
Hope this helps!
Mohammed
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